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4min chapter
Jean-Claude Monney - Managing Partner of The Monney Group
Knowledge Cast by Enterprise Knowledge
How to Be a Successful Consultant in Knowledge Management
The first book that helped me was actually a book from the founder of APQC. Once you understand there are two types of knowledge, that's good enough. Next step is, okay, let's take a real case. We talk about processes. How many companies have documented their knowledge management process? Very few.
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