Gain Grow Retain

Worlds colliding: PLG + Customer Success

May 27, 2022

43:51

Creator website

Highlights

AI Chapters

Episode notes

The Sail Tit O P G Model of Customer Success

03:59

The Climate Change Dissertation

05:25

Are You Getting Qualitative Feedback From Onboarding Specialists?

04:12

Introduction

2min

What's a Perfect Boston Week End for You?

2min

Open View

2min

The Climate Change Dissertation

5min

How to Build a Customer Success Engine With Calonly

2min

What's the Most Viral Platform?

3min

Is There Room for Everyone to Be Viral?

2min

The Sail Tit O P G Model of Customer Success

4min

The Power Is in the Vendor and the Use

2min

10.

Is Forecasting Really Hard to Predict?

5min

11.

Air Table - Community Thing

4min

12.

Are You Seeing Vertically Focused, Vertically Dedicated Teams?

5min

13.

Are You Getting Qualitative Feedback From Onboarding Specialists?

4min

14.

How to Build a Customer Success Strategy?

2min

Today, we are joined by Kyle Poyar, an Operating Partner from OpenView. The OpenView team are experts and leaders in the space of Product-Led Growth (PLG) companies. Kyle helps us better understand how these product-led companies are building customer success.

You can find more about Kyle here

More about OpenView Partners

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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

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Gain Grow Retain

Worlds colliding: PLG + ﻿Customer Success

The Sail Tit O P G Model of Customer Success

The Climate Change Dissertation

Are You Getting Qualitative Feedback From Onboarding Specialists?

Get the Snipdpodcast app

AI-poweredpodcast player

Discoverhighlights

Save anymoment

Share& Export

AI-poweredpodcast player

Discoverhighlights

Worlds colliding: PLG + Customer Success

Get the Snipd
podcast app

AI-powered
podcast player

Discover
highlights

Save any
moment

Share
& Export

AI-powered
podcast player

Discover
highlights