

#197: Alan Shaw, President and CEO of Norfolk Southern – Show up with humility
Jul 25, 2024
Alan Shaw, President and CEO of Norfolk Southern railway, discusses the importance of humility in leadership. Topics include crisis management, embracing failure, safety culture in the rail industry, and personal stories revealing the impact of humility on effective leadership.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 3min
Leadership Journey and Crisis Management
02:34 • 20min
Embracing Failure and Making Tough Decisions
22:27 • 4min
Embracing Humility for Effective Leadership
26:19 • 2min
Enhancing Safety Culture and Transformation in the Rail Industry
27:56 • 12min
Daily Rituals, Music Preferences, and Handling Chemical Release Concerns
39:47 • 2min
Importance of Humility in Leadership
41:31 • 5min