2min chapter

How Leaders Lead with David Novak cover image

#197: Alan Shaw, President and CEO of Norfolk Southern – Show up with humility

How Leaders Lead with David Novak

CHAPTER

Embracing Humility for Effective Leadership

This chapter explores the impact of humility on leadership, using examples from General McChrystal's leadership model and interactions with Navy SEALs. It emphasizes the importance of trust, collaboration, and humility in fostering a culture of learning and innovation, contrasting how arrogance can lead to complacency.

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