Alan Shaw, President and CEO of Norfolk Southern railway, discusses the importance of humility in leadership. Topics include crisis management, embracing failure, safety culture in the rail industry, and personal stories revealing the impact of humility on effective leadership.

Alan Shaw, CEO of Norfolk Southern, leads the discussion on the aftermath of the East Palestine derailment. Shaw reveals the company's commitment to recovering the community while pushing for industry-wide safety enhancements. He details new initiatives, including a comprehensive six-point safety plan and proactive labor engagement, aimed at redefining rail safety standards. The conversation also dives into contentious debates about crew sizes in train operations, showcasing the industry’s ongoing challenges to meet safety regulations and community expectations.