Understanding business models shapes design outcomes and choices.
Designers need to shift to system-level design thinking for strategic contributions.
Deep dives
The Significance of Understanding Business Models in Design
Designers are urged to grasp the essence of business models in their work, emphasizing that the business model fundamentally shapes design outcomes. The discussion highlights that the business model serves as a critical constraint dictating design choices and outcomes. Designers are encouraged to engage in designing business models, ensuring an alignment of customer and business needs to create sustainable value.
Challenges of Shifting Design Conversations Towards Strategy
Designers face challenges in influencing strategic conversations within organizations, often relegated to executing predefined parameters set by others. The episode explores the struggle of designers to transition from being mere executors to strategic contributors, advocating for a shift towards system-level design thinking.
The Role of Design in Constructing Business Value
The discussion delves into the necessity for designers to understand and align with the fundamental principles of business value creation. Designers must transition from a focus solely on user-centered design to integrating business aspects in their decision-making process. Embracing business acumen and value creation are emphasized as core competencies for designers.
Building Empathy and Rapport in Business Contexts
The importance of building empathy and rapport within business contexts is highlighted as a crucial step for designers to gain influence. The episode stresses the significance of listening, inquiry, and genuine interest in colleagues' perspectives to foster trust and collaboration. It underlines the power of engaging in genuine conversations to bridge understanding and shape meaningful partnerships within organizations.
In which Peter and Jesse talk to strategic design and research consultant Erika Hall of Mule Design, learn about how "the business model is the new grid," why most design is simply just styling, and the importance of asking questions.
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