Design Leaders - Let Go of the Moral High Ground

A lot of the folks who've listened to this show are in-house design leaders. They're able to establish these cultural values within their own teams. But when they go out and engage with their partners, there's a real culture conflict that comes up. How does an in-housedesign leader build credibility not just for themselves, but for their entire team? And I'm curious about your experience as a consultant.