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#237 User research during a pandemic with Mar Murube

May 21, 2020
00:00
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1
Introduction
00:00 • 3min
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2
How to Conduct Research on COVID-19
02:56 • 5min
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3
How to Handle a Research Interview
08:05 • 3min
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4
How to Deal With a Remote Interview
11:05 • 2min
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5
The Importance of Empathy in Research Interviews
12:47 • 4min
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6
The Importance of Basic Training for Researchers
17:09 • 4min
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7
How to Stop Recording Interviews When They Feel Uncomfortable
21:35 • 4min
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8
How to Schedule a Follow-Up Chat With a Client
25:43 • 2min
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9
How to Prepare for the Unexpected
27:23 • 2min
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10
How to Minimize Damage Effectively
28:56 • 3min
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11
The Dangers of Relying on Your Needs in an Interview
31:28 • 2min
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12
The Importance of Sharing Research Experiences
33:17 • 2min
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Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.
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