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#237 User research during a pandemic with Mar Murube

UX Podcast

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How to Handle a Research Interview

I feel a lot of empathy when I'm speaking with people and you know giving everything I think I hunted it quite well. What went less well or what I would have liked to do to do different was maybe just trying to stick you know to the discussion guide, but that can be very heavy for some people. Do you think we should remain detached during these kind of research situations? We need to be there for the, for the persons,. I think we need to you know horse base and what I don't think we should do is tell them about your own personal problems which is something that maybe with a friend I would do.

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