The Social Work Podcast 131: Feedback Informed Treatment: Interview with Scott D. Miller, Ph.D.
12 snips
Dec 17, 2021 AI Snips
Chapters
Transcript
Episode notes
Stagnant Outcomes & Deteriorating Clinician Performance
- Outcomes in behavioral health services haven't improved in 40 years.
- Individual clinician outcomes don't improve and may deteriorate over time, despite increased confidence.
Creating a Culture of Feedback
- Create a culture of feedback with clients, emphasizing your openness to adjustments and referrals if needed.
- Start by telling clients that you aren't always successful and you want their honest feedback about their experience of services.
Treatment Failure and Cultural Shift
- Treatment failures don't negatively impact a client's likelihood of success with a different therapist.
- Implementing feedback systems in agencies requires a significant cultural shift, often taking 3-7 years.