The Futur with Chris Do

248 - Mastering Negotiation — with Chris Voss

Jul 5, 2023

Chris Voss, a former FBI negotiator and bestselling author of "Never Split the Difference," shares his insights on mastering negotiation skills. He emphasizes the significance of emotional intelligence in both personal and professional life. Voss explains the importance of understanding whether you're negotiating with or against someone. He reveals the power of voice modulation and the tactical use of silence to read non-verbal cues. Voss also explores the complexities of family negotiations and how trust can enhance communication, offering practical techniques for navigating challenging conversations.

58:51

Creator website

Episode guests

Chris Voss

Highlights

AI Chapters

Episode notes

Skills for Effective Communication: Dynamic Silence and Gathering Data

01:33

The Importance of Laughter and Studying Comedians

01:19

Small stakes practice for high stakes results

01:28

The Importance of Ending Interactions with Predatory Behavior

01:19

Intro

4min

Navigating Negotiation Pitfalls

17min

Navigating Client Negotiations and the Power of Partnerships

7min

The Art of Communication: Mastering Voice Modulation

3min

Mastering Negotiation through Vocal Tone

13min

Navigating Family Negotiations

13min

The Power of Communication in Negotiation

3min

Chris Voss is a former FBI negotiator who is using his decades of knowledge to teach others how to negotiate in both life and business. His book Never Split the Difference: Negotiating As If Your Life Depended On It is a Wall Street Journal Best Seller, and Chris is teaching negotiation in classrooms, workshops, and through a popular series on the MasterClass website.

In this episode, the two Chris’s (Do and Voss) talk about how negotiation works, whether it’s on a personal level or in sales. Chris Voss discusses the importance of being a straight shooter, why emotional intelligence is such an important part of being able to talk to someone, and the most important question to keep in mind in negotiating with family - Are you negotiating WITH someone, or AGAINST them? They also discuss the power of the “What” question, The Oprah rule, and the power of different tones of voice in negotiation. There’s SO MUCH to understanding negotiation, and while they couldn’t touch on it all, this episode is a fantastic primer led by a master in the subject.

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