248 - Mastering Negotiation — with Chris Voss
The Futur with Chris Do
Navigating Family Negotiations
This chapter delves into the intricate dynamics of family negotiations, focusing on the emotional complexities between spouses and children. It highlights the importance of trust and emotional intelligence in addressing difficult truths, using relatable examples such as the revelation about Santa Claus. The authors introduce the concept of an 'accusations audit,' a strategic technique to address and diffuse potential negative emotions, enhancing the effectiveness of conversations.
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