

378: Follow This Strategy And Never Depend On Amazon Again With Shep Hyken
Oct 27, 2021
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Introduction
00:00 • 3min
How Do You Get Yourself Off of Amazon?
03:00 • 2min
Sompi - The Story of a Professional Speaker
05:00 • 2min
The Best Way to Implement a Customer Loyalty Strategy?
07:02 • 2min
How to Create the Convenience That Amazon Is
09:09 • 4min
The Six Principles of Convenience
12:54 • 3min
The Number Six Is Customer Service
15:55 • 3min
The Best Way to Compete With Amazon Is With Live Chat
19:10 • 2min
I Love That I'll Be Back, How to Get Your Customers to Come Back Again
21:09 • 4min
How to Automate a Sales Process
24:49 • 2min
Is There a Way to Learn Music Better?
27:19 • 2min
The Loyalty Question
28:56 • 3min
Do You Know What You're Doing?
32:15 • 2min
How Do You Analyze Patterns in Your Customers?
34:17 • 3min
Nike a - How Do You Identify Your Customers?
37:40 • 3min
The Best Way to Get True Loyalty
40:11 • 2min
How Do You Measure Customer Satisfaction?
41:52 • 3min
Is There a Human Elements to an Online Business?
44:50 • 3min
I'll Be Back, How to Get Customers to Come Back Again and Again
47:35 • 3min
I Want This Book Not Just to Be Read, but to Be Used
50:08 • 3min