378: Follow This Strategy And Never Depend On Amazon Again With Shep Hyken
The My Wife Quit Her Job Podcast With Steve Chou
00:00
How Do You Measure Customer Satisfaction?
You want to look at your customer's satisfaction scores, if you do any kind of a survey. If you see deficiencies, figure out where they are and build on them to increase the score. Do look at your surveys three months from now, and if you see improvement, you know you're heading right direction.
Transcript
Play full episode
