

How to measure your customer stories’ ROI, with Joel Klettke, Founder @Case Study Buddy
Jun 28, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
The Importance of Customer Stories
01:45 • 3min
The Difficulty of Publishing Quality Customer Stories
05:11 • 2min
How to Make a Quality Customer Story
07:13 • 3min
How to Make Customer Stories Serve Business and Revenue Goals
10:14 • 6min
How to Measure the Impact of Customer Stories
15:58 • 4min
How to Ask for a Win
20:19 • 5min
How to Make an Ask for a Customer
25:02 • 3min
The Importance of Customer Stories in Customer Journeys
27:37 • 5min