Permanent Podcast: Real Talk About Private Equity and Buying, Selling, and Operating Small Businesses

Claire Hughes Johnson: Scaling People - Outside Insights

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May 10, 2023
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ANECDOTE

Eli's Transparency Challenge

  • Claire shared a story about a team member named Eli whose deep value for transparency led to challenges in management communications.
  • Understanding Eli's background helped Claire guide him to balance transparency with organizational responsibility.
ADVICE

Manage Transparency Thoughtfully

  • Transparency is valuable but must be managed carefully to avoid creating anxiety or spreading unconfirmed information.
  • Set expectations about what is shared and protect confidential or distracting information for organizational health.
ADVICE

Build Team Trust Before Execution

  • Build trust and mutual awareness in your team by understanding everyone's strengths and work styles.
  • Invest in team development to enable faster execution and better collaboration when high-pressure decisions arise.
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