Talk About Talk - Communication Skills Training #39 Communicating with NEGATIVE PEOPLE – with HR expert Tamara Finlay
Dec 16, 2019
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Introduction
00:00 • 6min
The Six Thinking Hats Technique
05:38 • 3min
The Black Hat, I Need a Black Hat?
08:12 • 2min
The SCARP Model - How Do We Create That Safe Environment?
10:14 • 2min
How to Deal With Difficult People?
12:24 • 2min
The SCARF Model Is So Effective
14:27 • 2min
The Most Common Mistakes When You're Managing Someone Difficult
16:16 • 2min
Dealing With a Difficult Boss
18:12 • 3min
Communicating With Difficult People
21:09 • 5min
How to Be Better Communicators at Work
26:37 • 2min