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#39 Communicating with NEGATIVE PEOPLE – with HR expert Tamara Finlay

Talk About Talk - Communication Skills Training

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The SCARP Model - How Do We Create That Safe Environment?

If someone wasn't getting paid to be there, would they be there? So if this is happening after hours or requires extended hours, you want people to wanna help you. They're gonna help you as a person, not because of the job. How do we create that psychologically safe environment? The SCARP model was introduced by neuroscientist Dr. Carlos Davidov. It's really helpful in dealing with resistance and threats.

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