
#39 Communicating with NEGATIVE PEOPLE – with HR expert Tamara Finlay
Talk About Talk - Communication Skills Training
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The Six Thinking Hats Technique
"We're not gonna love everybody, but we can certainly appreciate them for what they bring to the table," he says. "I've used a tool in the past that actually has been effective." The six thinking hats technique allows you to put on different hats and solve problems as a group. 'It really creates a common language, and really takes the emotion and the personal out of it'
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