Chris Voss (Ex-FBI), Never Split the Difference, Master Negotiation (#27)

Chris Voss, a former FBI hostage negotiator and co-author of 'Never Split the Difference,' shares fascinating insights on negotiation tactics. He discusses the essential role of emotional intelligence in negotiations and introduces techniques like mirroring and tactical empathy. Voss challenges the notion that compromise is always beneficial, emphasizing the importance of uncovering hidden influences. He also provides strategies for everyday negotiations, from buying a car to negotiating salaries, highlighting the significance of trust and effective communication.