Banking’s a fast-changing industry, full of large organisations where lots of people need support to learn, grow and build relevant skills.
So, how do L&D teams spin all those plates, manage many stakeholders, support individuals and build a sense of purpose?
NatWest Group’s Roganna Ranjan (Learning Strategy Manager) and Sean McGovern (Head of Customer & Community Learning) join us live to explain how L&D works in banking and share lessons you can apply - regardless of which space you’re in.
Running order
0:00 Who are Roganna and Sean?
4:37 Managing various stakeholders at NatWest
13:26 Dealing with growing digitisation
22:58 The role of volunteering and community initiatives