Negotiate Anything

Reverse Interview: Emotional Intelligence in Leadership. A Conversation with Emily Horn

8 snips
Dec 25, 2024
Emily Horn, Senior Vice President of Leadership Development at the California Association of Realtors, shares her expertise on emotional intelligence in leadership. They dive into the persuasive triad—logos, pathos, ethos—and explore how empathy enhances communication. Horn discusses the challenges of maintaining ethics in high-stakes negotiations and the importance of authenticity in leadership. Personal anecdotes highlight the power of vulnerability, while practical strategies for fostering cultural sensitivity and intellectual diversity aim to enrich decision-making and problem-solving.
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ANECDOTE

The Cereal Conflict

  • Kwame Christian used a humorous anecdote about cereal to open his TED Talk.
  • This approach humanized conflict and made it relatable to the audience.
INSIGHT

Humanizing Conversations

  • Humanizing conversations through vulnerability fosters connection and meaning.
  • Authenticity allows for genuine interaction beyond transactional exchanges.
ANECDOTE

Accidental Gunshot

  • Kwame Christian shared an anecdote of a man accidentally shooting himself in the leg.
  • The man then lied about it due to a fear response, illustrating how unexpected situations can lead to ethical lapses.
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