Cocktail College

The Art of Hospitality

May 4, 2023
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Episode notes
1
Introduction
00:00 • 2min
2
The Scoff Law: The Cocktail College Podcast
01:31 • 2min
3
The Underappreciated Aspects of Hospitality
03:18 • 3min
4
The Importance of Hospitality in Bar Operations
06:09 • 2min
5
The Role of Training in the Hospitality Industry
08:07 • 2min
6
The Dynamic Way in Which the Industry Is Viewed
10:31 • 3min
7
The Dialectic of Wage
13:56 • 4min
8
The Importance of Creating a Good Company Culture
18:00 • 3min
9
The Importance of Proper Service and Hospitality
21:22 • 4min
10
The Power of Brand Autonomy in Bar Programs
24:52 • 3min
11
The Importance of Customer Service in the Hospitality Industry
28:04 • 3min
12
The Importance of Value in Hospitality
30:35 • 4min
13
The Importance of Dialectic Interpersonal Communication Skills
34:18 • 2min
14
The Importance of Accountability in Hospitality
36:05 • 2min
15
The Importance of Accountability in Restaurants
38:16 • 2min
16
The Difference Between a Customer and a Guest
40:39 • 3min
17
The Future of Hospitality
43:22 • 2min
18
The Impact of the Pandemic on the Hospitality Industry
45:14 • 2min
19
How to Be a Successful Cocktail Drinker
47:25 • 2min
20
How to Start a Cocktail Collection
49:50 • 2min
21
The Modern Classic Cocktail
51:30 • 4min
22
Vine Pairs Cocktail College
55:03 • 2min