The Art of Hospitality
Cocktail College
00:00
The Difference Between a Customer and a Guest
The difference between a customer and a guest is this very notion of hospitality, right? It's what sets a bar or a restaurant apart from me ordering takeout. So maybe that there is the answer to that question. And like I said before, there's a we work really hard to provide a lot of added value to our experience but some people don't care about it.
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