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Intercom on Product: Building Software in an AI-first World chevron_right

How we unlock the power of feedback

whatshot 26 snips
May 30, 2019
23:25
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1
Introduction
00:00 • 2min
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2
The Humility of Launching a Product
02:10 • 56sec
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3
When Do People Leave Teams?
03:06 • 4min
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4
Is Your Intuition Getting Lost?
06:55 • 4min
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5
The Customer Voice Port Is Much, Much Older. Yeah.
10:33 • 2min
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6
Is That Really What You Need?
12:21 • 3min
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7
Customer Voice Reports - What Are They?
15:40 • 2min
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8
Work From the Backwards Again
17:29 • 3min
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9
Customer Voice Support - Like a Frog in the Pancake
20:45 • 3min
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In the second episode of this new product-focused series, Intercom co-founder Des Traynor and Intercom SVP of Product Paul Adams discuss how to harness the power of feedback to shape your product roadmap.

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