In the latest episode, S&P Global's CFO, Grace Lee, and CMO, Alice Cherry, discuss the challenges of B2B marketing, the evolution of S&P Global, the importance of transparency and customer-centricity, reshaping brand messaging through coalition building, and navigating brand awareness and ROI in B2C marketing.
B2B marketing requires practicality and short-term focus over tracking KPIs and attribution evidence.
Aligning stakeholders in marketing, sales, and finance is crucial for understanding business drivers and driving KPIs in B2B marketing analytics.
Deep dives
Challenges of Recording: Replacing Sections and Voice
Replacing flawed recordings due to microphone issues posed a challenge, requiring re-recording sections to sound natural. The editor's efforts were commended despite the robotic sound at times, appreciating the improved version over the original.
B2B Marketing Complexity and Future Impact on Decisions
Discussing the complexity of B2B marketing, focusing on multi-year contracts and decision-making challenges over time. Highlighting the need to comprehend market expenses for targeting decision-makers and the impact of current actions on future decisions, suggesting multi-dimensional campaigns for a deeper brand strategy.
Challenges and Strategies in B2B Marketing Analytics
Exploring the unique challenges in B2B marketing analytics, emphasizing aligning stakeholders in marketing, sales, and finance. Addressing longer purchase cycles, complex buying journeys, and the significance of clear KPIs and success definitions. Stressing the importance of commercial analytics in driving KPIs and understanding business drivers collectively.
The last episode in this series focuses on B2B. We talk with S&P Global's CFO, Grace Lee and CMO, Alice Cherry. In B2B, there’s a harsher reality for marketers. The conversations are more practical. There’s a tendency toward the short term, and a perceived difficulty in tracking KPIs and attribution evidence, which makes it FEEL more difficult to make the case for investment. Thanks to our series sponsor Analytic Partners, the global commercial analytics provider.
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