The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

520. Designing for Behavior Change

15 snips
Aug 5, 2025
In this engaging discussion with Amy Bucher, Vice President of behavioral design at Lirio and author of 'Engaged: Designing for Behavior Change,' listeners explore how behavioral science intersects with design thinking. Amy highlights the critical role of empathy and thorough research in understanding consumer needs. She shares insights from healthcare, emphasizing the importance of addressing root causes for behavior change. Real-world examples showcase successful interventions that resonate deeply with users, paving the way for innovative solutions.
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ADVICE

Behavioral Design Approach

  • Behavioral design applies the scientific method with human-centered design principles, focusing heavily on upfront research and continuous measurement.
  • Measure twice, cut once; test and adjust constantly to create effective behavior change solutions.
ANECDOTE

Diabetes Project in India

  • Amy Bucher shared a diabetes management project in India where people tested blood sugar far less than recommended.
  • They pivoted to a clinician-operated system tailored for limited internet access and cultural realities.
INSIGHT

Validate Real Problems First

  • Understanding the real problem is key; surface issues like textbooks may mask deeper causes like teacher motivation.
  • Pausing to validate assumptions can prevent wasted resources on ineffective solutions.
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