

How to Confidently and Compassionately Negotiate with Melina Palmer
Jun 1, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Introduction
00:00 • 2min
What Your Customer Wants and Can't Tell You
01:44 • 2min
The Compassionate Curiosity Framework
03:34 • 3min
How to Deal With an Aggressive or Emotional State
06:21 • 4min
How to Approach Difficult Conversations With Your Team
09:54 • 4min
The Importance of Timing in a Conversation
14:09 • 3min
The Importance of Emotions in Conversations
16:51 • 5min
How to Validate Emotions Without Sounding Condescending
21:32 • 4min
How to Negotiate With Multiple Parties in a Group Setting
25:04 • 5min
How to Have Compassionate Conversations in a Virtual World
29:36 • 2min
How to Negotiate a Video Call
31:35 • 3min
How to Negotiate a Decision That's Out of Your Hands
34:07 • 2min
How to Negotiate With a Single College Student
36:21 • 4min
Tips for Compassionate Curiosity in Conversations
39:53 • 2min
The Future of Communication
42:13 • 3min