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How to Confidently and Compassionately Negotiate with Melina Palmer

Negotiate Real Change

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What Your Customer Wants and Can't Tell You

Melina Palmer is an Applied Behavioral Economist. She helps people understand how the brain really makes decisions and then how to apply that in conversations. Her first book was What Your Customer Wants and Can't Tell You. The second, which is slated to be coming out in the fall of 2022, is what your employees need and can't tell you.

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