

Toast's Julie Hogan: stagnate, upgrade, or die
15 snips Sep 6, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Introduction
00:00 • 2min
Customer Oriented Hub Spas Eies
01:46 • 2min
How Do You Imbue That Brand Into Your Service?
04:08 • 3min
Are You a Good Fit for the Care Elements?
07:04 • 3min
Do You Have a Customer Success Team?
09:53 • 4min
Ticket Optimization - Getting the Most Out of Your Customer Service
14:23 • 3min
Is There a Customer Success Team?
16:57 • 2min
We're Making Abat
19:04 • 4min
The Triogon - What Is the Worst Thing That's Going to Happen?
22:47 • 2min
Triage and Hospital Mage - What's Next?
25:04 • 2min
Dolot Products
26:42 • 2min
Customer Advocacy - What's the Difference?
28:46 • 3min
Is Your Pricing and Packaging Strategy Changing?
31:20 • 2min
Customer Experience - Using People Skills
32:59 • 2min