Protect the Hustle | A SaaS Podcast cover image

Toast's Julie Hogan: stagnate, upgrade, or die

Protect the Hustle | A SaaS Podcast

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Customer Advocacy - What's the Difference?

When you buy drift, iyou always think of answering these questions as sort ofe through the lens of a customer. Now we have 24 seven support, monday through friday, 24 seven to answer quick questions. And then anything that happens on the fly, where you're unable or really don't need to schedule a phom call to talk to somebody about it, you have a sport team who's available 24 seven m now. I feel like the best way to describe this is to tell you the story of when i arrived and where we are now.

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