

Jeff Toister on a guaranteed customer experience
Oct 21, 2021
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12
Introduction
00:00 • 2min
The Guaranteed Customer Experience, How to Win Customers by Keeping Your Promises
01:49 • 3min
The Guaranteed Customer Experience
05:03 • 4min
Customer Experience and Customer Service
08:46 • 2min
Experience Guarantee - How to Create a Great Experience Guarantee
10:59 • 2min
How to Create an Experienced Guarantee
13:15 • 2min
Buckys Restaurant - The World's Cleanest Restroom
15:42 • 3min
Are You Overwhelmed With Your Customer Experience?
18:15 • 3min
How to Restore Trust in Your Contact Center
20:54 • 2min
How Do You Motivate Your Employees?
23:23 • 2min
A True Guarantee Does Require a Commitment
25:48 • 3min
What's Next?
28:19 • 3min