The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Jeff Toister on a guaranteed customer experience

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Experience Guarantee - How to Create a Great Experience Guarantee

The whole concept of an experienced guarantee is based on this idea that your customer is trying to solve a problem. Where's r watkin knew that his customer was in pain from something needed pain relief too. And experience guarantee, the way you do this is really by listening to your customers. i don't think we're as good at listening as we'd like to believe.

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