

Mastering Difficult Conversations with Kwame Christian and Kenji Yoshino
7 snips May 30, 2024
Negotiation expert Kwame Christian and legal scholar Kenji Yoshino share insights on mastering difficult conversations. Topics include being an ally, addressing destructive communication behaviors, navigating with humility, key elements of a sincere apology, and promoting premium membership for exclusive content.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
Mastering Difficult Conversations
02:46 • 9min
Identifying and Addressing Destructive Communication Behaviors
11:28 • 6min
Navigating Difficult Conversations with Humility and Curiosity
17:41 • 20min
The Key Elements of a Sincere Apology
38:01 • 10min
Expressing Appreciation, Book Discussion, and Premium Episode Promotion
47:44 • 2min