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Navigating Difficult Conversations with Humility and Curiosity
The chapter focuses on the principles of Cultivate Curiosity, Disagree Respectfully, and Apologize Authentically in challenging dialogues. It emphasizes the shift from 'cancel culture' to 'coaching culture' for constructive feedback and skill-building. Through personal anecdotes and insights, the discussion underscores the importance of humility and genuine curiosity in fostering meaningful and respectful discussions.