9min chapter

Negotiate Anything cover image

Mastering Difficult Conversations with Kwame Christian and Kenji Yoshino

Negotiate Anything

CHAPTER

Mastering Difficult Conversations

Exploring the importance of being an ally and navigating challenging dialogues with courage and emotional awareness. The chapter introduces 'Say the Right Thing' as a guide to help individuals overcome fears of saying the wrong thing and discusses common reactive behaviors that hinder constructive communication on topics like diversity.

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