

Banking's Next Chapter: 5th Anniversary Special (Part One)
Nov 12, 2024
Leah Haslage, Senior Producer at Evergreen Podcasts, teams up with Jim Marous to celebrate five years of transformative insights in banking. They explore the podcast's journey, focusing on how digital disruption has reshaped the industry. Key topics include the rapid adaptation during the pandemic, the importance of diverse voices in banking, and the ongoing digital transformation. They also discuss AI's growing role in customer engagement and the surprising return of physical branches, shedding light on how the future of finance is evolving.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 3min
Adapting Banking in a Pandemic
02:40 • 15min
Exploring Diverse Voices in Banking Discussions
17:43 • 3min
Navigating Digital Transformation in Banking
20:53 • 10min
The Importance of Distinctive Branding in Finance
30:35 • 4min
AI's Role in Transforming Banking Engagement
34:27 • 6min