15min chapter

Banking Transformed with Jim Marous cover image

Banking's Next Chapter: 5th Anniversary Special (Part One)

Banking Transformed with Jim Marous

CHAPTER

Adapting Banking in a Pandemic

This chapter delves into the evolution of a prominent banking podcast over five years, shaped significantly by key industry events and the COVID-19 pandemic. It highlights the rapid adaptation of banking practices, the pivot from in-person to virtual formats, and how smaller institutions leveraged innovation amidst larger banks' struggles. Through personal anecdotes and insights from industry leaders, the discussion emphasizes the importance of understanding customer needs and fostering adaptability in the banking sector.

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