Leah Haslage, Senior Producer at Evergreen Podcasts, teams up with Jim Marous to celebrate five years of transformative insights in banking. They explore the podcast's journey, focusing on how digital disruption has reshaped the industry. Key topics include the rapid adaptation during the pandemic, the importance of diverse voices in banking, and the ongoing digital transformation. They also discuss AI's growing role in customer engagement and the surprising return of physical branches, shedding light on how the future of finance is evolving.
