AI's Role in Transforming Banking Engagement

Today, we're turning the tables. In celebration of our 5th anniversary at Banking Transformed, I'm honored to be interviewed my senior producer, Leah Haslage, from Evergreen Podcasts. In this first part of a two-part episode, we discuss the journey of the Banking Transformed podcast, the evolution of the banking industry, and insights into the future of financial services. From our first episode to our latest discussions on artificial intelligence and digital innovation, we explore how the podcast has chronicled the remarkable transformation of banking during one of the most disruptive periods in financial services history.

In this and our following episode, we discuss the major trends shaping the industry, memorable guest insights, and my predictions for the future. Both episodes offer a unique perspective on how digital disruption has transformed banking and provide valuable insights into the challenges and opportunities that lie ahead.