Banking's Next Chapter: 5th Anniversary Special (Part One)
Banking Transformed with Jim Marous
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Navigating Digital Transformation in Banking
This chapter explores the ongoing journey of digital transformation within the banking sector since 2019, emphasizing the need for continuous improvement to meet evolving consumer demands. Discussions highlight the shift towards third-party solution providers for scalable transformations and the challenges of employee retention in a changing job landscape. The segment also examines the surprising resurgence of physical bank branches and the competition banks face from fintech firms amidst these shifts.
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