The science of persuasion, with Prof Vanessa Bohns
Feb 6, 2023
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Vanessa Bohns, a social psychologist and professor at Cornell University, uncovers the surprising depths of our persuasive abilities. She highlights how people often underestimate their influence and fear rejection unnecessarily. Bohns discusses behavioral contagion, illustrating how our actions can inspire societal change, like adopting solar energy. She also reveals the persuasive power of compliments and personal relevance in communication, making it clear that a thoughtful approach can ease the discomfort of compliance and foster meaningful connections.
Understanding how people often underestimate their influence can significantly improve their ability to persuade others in everyday interactions.
Direct requests made in person are much more effective than emails, emphasizing the importance of communication methods in fostering compliance.
Deep dives
Impact of Light on Mood and Energy
A decrease in sunlight during autumn and winter can negatively affect melatonin and serotonin levels, leading to low energy and mood. Light therapy has been proven to alleviate these symptoms by offering a safe and effective solution that mimics daylight. Bright light therapy lamps, such as those provided by Lumi, can boost energy levels, enhance mood, and make gloomy days feel more uplifting. These lamps are designed to replicate the mood benefits of natural sunlight, particularly for individuals facing seasonal affective disorder.
Underestimating Our Influence
Research shows that individuals tend to overestimate the likelihood of being rejected when making simple requests, often by about 50%. This underestimation stems from a common belief that people are less attentive to our actions than they actually are. Studies reveal that not only do people listen more closely than we think, but our behaviors can also influence their decisions subconsciously. Through various experiments, it has been found that individuals often comply with requests, sometimes even against their better judgment, simply due to social anxiety about saying no.
The Dual Nature of Attention
Contrary to the belief that others are often preoccupied with their own concerns, research indicates that people pay more attention to us than we may realize. This phenomenon, known as the invisibility cloak illusion, suggests that while we may think no one notices our flaws or awkward moments, the reality is different. Interestingly, when we do feel self-conscious, we may overestimate how much others are focused on our perceived imperfections. This leads to a complex interplay where our actions impact others, and their reactions to us can ultimately shape their behaviors and perceptions.
Practical Strategies for Influencing Others
Understanding the dynamics of influence can enhance communication and persuasion efforts. Direct requests, particularly in person, are significantly more effective than emails in gaining compliance. People often mistake politeness for subtlety, which can lead to misunderstandings and less effective communication. By recognizing how compliant people generally are, we can take more initiative in asking for help or sharing compliments, ultimately fostering stronger relationships and enhancing interpersonal interactions.
How strong are your powers of persuasion? Probably a lot greater than you realise. That’s according to social psychologist Vanessa Bohns, professor of organizational behaviour at Cornell University and author of book You Have More Influence Than You Think. In this episode, she explains the power of compliments, a concept called behavioural contagion, and how to convince somebody to do you a favour.