Negotiate Anything Kwame Christian on Deal Discovery and Emotional Intelligence: Reverse Interview by Lauren Sabo
Aug 15, 2024
Kwame Christian, an expert in deal discovery and emotional intelligence, shares invaluable insights on navigating client relationships. He discusses the importance of recognizing toxic dynamics and the need for early boundary-setting to foster healthy negotiations. Both Kwame and Lauren emphasize effective communication as a tool to manage expectations and prevent conflicts. They also explore the significance of understanding true client needs beyond financial aspects, enhancing trust through accountability and humility.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
Navigating Difficult Clients
02:24 • 12min
Navigating Client Needs and Accountability in Negotiations
14:06 • 5min
The Art of Apology: Navigating Relationship Dynamics
19:28 • 5min
Navigating Client Dynamics and Boundaries
24:29 • 23min
Navigating Client Relationships
47:34 • 7min
The Importance of Communication and Boundaries in Professional Relationships
54:04 • 3min