Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Step by Step Guides for Agents and Managers
02:01 • 3min
How to Improve Your Call Center's Usability
04:40 • 2min
The New UX Paradigm Reduces Cognitive Load
06:26 • 2min
How to Implement Visual Flows for Amazon's UI Based Workflows
08:18 • 2min
How to Use Visual Flows to Improve Simplification
09:54 • 2min
How to Get Started With Let's Chatbots
11:55 • 3min