#597: Amazon Connect Agent Workspace
AWS Podcast
How to Get Started With Let's Chatbots
Let's is already a feature that's available and connect. You can build these kind of flows, the integrative Let's in order to get that sort of self-service interaction with between an end customer and the bot. Once you get that intent for wait, what does this customer call it about? What does my agent need to do? And so some of these things can be automated, but other things will require an agent intervention.
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