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Overcommunicate Key Messages
- Overcommunicate key messages repeatedly, even if it feels redundant.
- People need multiple exposures to truly absorb and believe information.
Fear of Overcommunication
- Leaders hesitate to overcommunicate due to fear of appearing stupid or condescending.
- This fear stems from concerns about employee perceptions and potential mockery.
Repeat Yourself
- Don't be afraid to repeat yourself, even if you're unsure if you've said it before.
- Repetition aids absorption and belief, especially in various contexts.