How to Be Awesome at Your Job 406: How to Sharpen the Most Critical Communication Skill: Listening with Brenda Bailey-Hughes
40 snips
Feb 27, 2019 AI Snips
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Episode notes
Journaling Builds Listening Focus
- Brenda Bailey-Hughes has journaled since childhood and uses journaling to clear her mind.
- She says journaling creates focus that improves her listening.
Listening Is A Distinct, Learnable Skill
- Listening is different from hearing because it involves processing, interpretation, and memory.
- Brenda Bailey-Hughes says listening is a learned skill that we use most but receive least training in.
Most Communication Time Is Spent Listening
- Professionals spend the majority of communication time listening, up to 55% and more for managers.
- Brenda Bailey-Hughes highlights that listening increases with seniority and so its quality drastically matters.