#32 Retention for Leading E-Commerce Brands, Jimmy Kim, CIO & Founder of Sendlane

Mar 18, 2024

Exploring the transition from traditional to digital media, evolution of the internet, journey from affiliate marketing to founding Sendlane, importance of proactive communication in customer service, simplicity and quality in email marketing, and personal experiences in Austin.

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Introduction

00:00 • 2min

Exploring the Evolution and Adoption of Digital Media

01:48 • 2min

Evolution from Affiliate Marketing to E-Commerce Branding with Sendlane

03:29 • 9min

Enhancing Customer Experience Through Proactive Communication

12:57 • 13min

Simplicity and Product Quality in Email Marketing

26:00 • 11min

Personal Experiences, Family Life, and Social Media Strategies

37:04 • 3min