11min chapter

Always Be Testing cover image

#32 Retention for Leading E-Commerce Brands, Jimmy Kim, CIO & Founder of Sendlane

Always Be Testing

CHAPTER

Simplicity and Product Quality in Email Marketing

The chapter emphasizes the significance of simplicity and quality in email marketing, contrasting the approaches of smaller and larger brands. It highlights the role of having a strong product in driving brand equity and repeat customers. The speaker discusses the importance of retention, utilizing AI, and aligning data points across platforms for effective optimization in email marketing strategies.

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