HBR IdeaCast cover image

HBR IdeaCast

4 Business Ideas That Changed the World: Emotional Intelligence

Oct 27, 2022
Daniel Goleman, a renowned psychologist and author, is joined by Susan David, a Harvard Medical School psychologist, and Andy Parks, a management professor. They explore the evolution of emotional intelligence from a neglected concept to a crucial leadership skill. Topics include the historical skepticism surrounding emotions in business, the contrast between EI and IQ, and the importance of emotional skills in fostering innovation. The guests advocate for integrating emotional intelligence training in workplaces for enhanced engagement and psychological safety.
45:20

Podcast summary created with Snipd AI

Quick takeaways

  • Emotional intelligence (EI) disrupted the traditional focus on physical productivity in business, challenging the belief that emotions were irrelevant in the workplace.
  • The recognition of emotional intelligence as a key skill for authentic and empathetic leadership has transformed the understanding of productivity and employee well-being.

Deep dives

Emotional intelligence challenges traditional business thinking

In the early 1990s, emotional intelligence (EI) disrupted the traditional focus on physical productivity in business. The concept, popularized by Daniel Gorman's book, challenged the belief that emotions were irrelevant in the workplace. EI, as defined by Peter Salivey and John Mayer, refers to the ability to identify and manage one's own emotions and the emotions of others. While critics question its measurement and teachability, EI has gained widespread recognition as a key skill for authentic and empathetic leadership. The concept has evolved, leading to a better understanding of emotions as functional and individual capacities that can be cultivated and enhanced throughout life.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode